WHY CHOOSE US
QUALITY
Daily Inspections
Before our commercial cleaning crews leave each night they must complete a daily checklist. In addition to the nightly scope of services, each location is assigned a seven-day project list that assures detailed cleaning services are always covered. A shift supervisor inspects every cleaning job. Our janitorial crews do not leave until the supervisor or authorized team leader has dismissed the crew.
Weekly Inspections
Operations management conduct cleaning inspections every week. Next Level Facility Solutions will make the necessary adjustments if more attention is needed.
Bi-Weekly Inspections
The district manager performs a complete cleaning inspection of each location, at least, every other week. This provides another perspective for operations management and in-store management.
Monthly Audits
Every month, regional managers conduct audits on each location. These industrial cleaning audits cover everything from the condition of the machinery to the methods being used. Any areas of concern will be addressed, and adjustments will be made the following month. Each location will be contacted quarterly with a survey to provide feedback. To go a step further, our customer relations team sends monthly surveys, allowing us to gather feedback that helps Next Level Facility Solutions achieve excellence.
REASSURANCE
Most janitorial operations do not provide the service, supervision, and management needed to achieve excellence. That’s because they know these ideals will add to their overhead or reduce their profit margin in an industry in which most contracts are awarded to the “lowest bidder.” As a top Lexington cleaning company, Next Level Facility Solutions will go the extra mile to achieve the excellence our customers deserve while always being competitive in cost. We are also available for Louisville commercial cleaning services, as well as in surrounding areas in Kentucky.
OUR PROMISE
With effective quality control you know:- All commercial cleaning services are completed as contracted.
- Swept messages, which are documented, receive a response within 60 minutes. With effective quality control you know: The building is consistently cleaner and our Customer Service will exceed your industrial cleaning service expectations
FULL-SPECTRUM SERVICES FOR ALL YOUR CLEANING NEEDS
Next Level Facility Solutions is excited about offering customers our commercial cleaning maintenance program.
Our customers are our partners, and we promise to be a productive, positive part of your operational team. And we guarantee a beautifully maintained facility.
Communication
This communication system is the backbone of our entire industrial cleaning operation. Our communications systems provide several methods for checks and balance to guarantee communication between the customer and our management structure every day. Solving commercial cleaning problems quickly and efficiently – especially in a pandemic – can only be accomplished with precise communications. Swept, a quality control program that utilizes state-of-the-art technology to alert Next Level Facility Solutions whenever you need our janitorial services, is one of our strongest communication tools.
How our system works
Removing Miscommunication
Problems often arise from simple miscommunication. By using Swept, our team is able to clearly and effectively conf, instructions, and feedback. This allows our commercial cleaning staff to ensure your facility is serviced correctly and avoid time consuming mistakes.
Proactive Response
In the event of an issue, our industrial cleaning staff is fully trained to report any problem, big or small, as quickly as possible. Once reported, our management team can begin proactively troubleshooting and working towards finding a proper solution to your commercial cleaning needs.
Customized Instructions
Ensure your space is cleaned and left the way you like it. Gone are the days of log books and written requests. Swept allows our team to leave detailed instructions to our cleaning staff. With your permission, we can take photos of your facility to provide a visual guide of how to approach each room of your property.
QUALITY
Daily Inspections
Before our commercial cleaning crews leave each night they must complete a daily checklist. In addition to the nightly scope of services, each location is assigned a seven-day project list that assures detailed cleaning services are always covered. A shift supervisor inspects every cleaning job. Our janitorial crews do not leave until the supervisor or authorized team leader has dismissed the crew.
Weekly Inspections
Operations management conduct cleaning inspections every week. Next Level Facility Solutions will make the necessary adjustments if more attention is needed.
Bi-Weekly Inspections
The district manager performs a complete cleaning inspection of each location, at least, every other week. This provides another perspective for operations management and in-store management.
Monthly Audits
Every month, regional managers conduct audits on each location. These industrial cleaning audits cover everything from the condition of the machinery to the methods being used. Any areas of concern will be addressed, and adjustments will be made the following month. Each location will be contacted quarterly with a survey to provide feedback. To go a step further, our customer relations team sends monthly surveys, allowing us to gather feedback that helps Next Level Facility Solutions achieve excellence.
REASSURANCE
Most janitorial operations do not provide the service, supervision, and management needed to achieve excellence. That’s because they know these ideals will add to their overhead or reduce their profit margin in an industry in which most contracts are awarded to the “lowest bidder.” As a top Lexington cleaning company, Next Level Facility Solutions will go the extra mile to achieve the excellence our customers deserve while always being competitive in cost. We are also available for Louisville commercial cleaning services, as well as in surrounding areas in Kentucky.
OUR PROMISE
- All commercial cleaning services are completed as contracted.
- Swept messages, which are documented, receive a response within 60 minutes. With effective quality control you know: The building is consistently cleaner and our Customer Service will exceed your industrial cleaning service expectations
